Question 1

Why now?

Accepted Answer

The digital marketing landscape is rapidly evolving, with recent changes in privacy regulations and the decline of cookies reshaping the industry. As the global leader in email marketing for live events, with a registered user base of over 85 million qualified live music fans, we recognized the significance of first-party data for successful event marketing. Bandsintown Pro has been developed to address the unique needs of music venues and provide a tailored, automated solution to leverage first-party fan data for effective event promotion.

Question 2

How does this compare to Bandsintown Promoter?

Accepted Answer

Think of Bandsintown Pro as the evolution of Bandsintown Promoter, drawing from a decade of experience and client feedback. Bandsintown Pro elevates your venue's event marketing and automates it. Both platforms let you send Promoted Email campaigns, but Bandsintown Pro goes above and beyond by intelligently engaging and retargeting the most relevant artist fans during every phase of your event lifecycle. The result? Streamlined event marketing, no manual effort required. Plus, faster sell-outs for your shows without any extra work on your end. Bandsintown Pro also features an all-new venue dashboard with a range of powerful features like Advanced Event Management, Insights, Conversion Tracking, Pixel Integrations, Profile Enhancements, Team Management, and more. Currently, Bandsintown Pro is available exclusively as a paid subscription on a per-venue basis. However, we have exciting plans ahead to expand its availability to include Promoters and Festivals. Stay tuned!

Question 3

Do I really need another event marketing platform?

Accepted Answer

When it comes to event marketing, no other platform offers a vast global event distribution network, a built-in audience of over 85 million qualified live music fans, and the intelligence to automatically engage them throughout every stage of your event lifecycle. If you’re looking to sell out your shows faster and save time with automated marketing, Bandsintown Pro may be the most important marketing platform for you.

Question 4

Is it available in my country?

Accepted Answer

The free tier of Bandsintown Pro is available worldwide. The paid subscription of Bandsintown Pro is available only in the United States at this time.

Question 5

Can I try it for free?

Accepted Answer

If you’re not quite ready for Premium, you can still create a free account to claim your venue and manage your events. Additionally, you can launch Promoted Email campaigns on a pay-as-you-go basis directly from your account dashboard. When you're ready to unlock the full power of Bandsintown Pro, you can dip your toes in the water with a 3-month subscription.

Question 6

Why is the minimum subscription 3 months?

Accepted Answer

Based on our testing and experience, we determined a minimum period of 3 months is optimal to fully leverage the event marketing and sales cycle and make the most of all the features and benefits that Bandsintown Pro has to offer.

Question 7

How easy is it to cancel my subscription?

Accepted Answer

You can easily cancel your subscription anytime on the Billing page. Rest assured, your subscription won't extend beyond your initial commitment period.

Question 8

Why is the price based on my capacity?

Accepted Answer

Our sliding scale pricing model ensures that venues of all sizes receive the optimal marketing value for their investment. Larger venues, with wider fan bases and more seats to fill, require a broader reach for event promotion, resulting in more email and push alerts. As a result, Bandsintown Pro is priced higher for larger venues, but they receive increased reach and value in return. Please note that pricing is based on the total combined capacity of all rooms/stages.

Question 9

Can I get a discount for multiple venues?

Accepted Answer

Yes, we offer discounts for clients who have multiple venues or a combination of venue, festival, and show promotion needs. Please fill out this brief Contact Sales form and a member of our sales team will reach out to you to discuss custom and enterprise options and pricing.

Question 10

Is this available to promoters who rent venues but are not exclusive with them?

Accepted Answer

If you’re a promoter who works with a venue for some events but does not have an exclusive arrangement, we encourage you to collaborate with the venue to explore the possibility of them subscribing to Bandsintown Pro Premium. This way, all promoters associated with the venue can enjoy the benefits and potentially share the subscription cost.

Question 11

Can I schedule a demo?

Accepted Answer

Please fill out the Contact Sales form and a member of our sales team will reach out to you.

Question 12

How quickly can I start using it?

Accepted Answer

After subscribing, your venue will be upgraded to Premium immediately, and you can start making use of the Premium features right away.

Question 13

How will I know if it's working or not?

Accepted Answer

You can track performance through the Insights dashboard and a weekly report delivered to your inbox. Measure ROI and monitor sales attribution by securely uploading a purchaser list from your Events dashboard. We instantly create a detailed Conversion Tracking Report that you can reference and download.

Question 14

Will it play well with my other tools?

Accepted Answer

Bandsintown Pro is an essential addition to any marketing stack and integrates easily with all of the major players including Meta, TikTok and X pixel integrations, Google Analytics integrations.

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